Terms Of Service
The Agency agrees to provide travel services to the Client, including but not limited to, booking transportation, accommodations, tours, activities, and other travel-related services for the Client's trip, as described in the itinerary provided to the Client.
2. Client's Obligations:
The Client agrees to provide accurate and complete information to the Agency regarding travel preferences, passport details, visa requirements, and any other necessary information required for travel arrangements.
3. Itinerary and Travel Documents:
The Agency will provide the Client with a detailed itinerary outlining the planned travel arrangements. The Client acknowledges that it is their responsibility to review and confirm the accuracy of the itinerary and promptly inform the Agency of any discrepancies or desired modifications. The Agency will also advise the Client on the necessary travel documents, such as passports, visas, and vaccinations, but the Client is responsible for obtaining and ensuring the validity of these documents.
4. Payment and Fees:
The Client agrees to pay the Agency for the travel services rendered as per the agreed-upon payment schedule and the total cost outlined in the itinerary. Any additional fees, such as processing fees or service charges, will be clearly communicated to the Client beforehand.
5. Cancellations and Refunds:
The Client acknowledges that cancellations and refunds are subject to the terms and conditions of the airlines, hotels, tour operators, and other service providers (aka suppliers) involved in the travel arrangements. The Agency will make reasonable efforts to assist the Client in the event of cancellations, rescheduling, or refunds, but the final decision rests with the suppliers policies.
6. Travel Insurance:
The Agency strongly recommends that the Client obtains comprehensive travel insurance to protect against unforeseen circumstances, including trip cancellations, travel interruptions, medical emergencies, and lost luggage. The Agency will provide the Client with Travel Insurance cost Quotes at their request.
7. Agency's Liability:
The Agency acts as an intermediary between the Client and the various travel service providers. While the Agency will make reasonable efforts to ensure the satisfactory performance of the travel services, it shall not be liable for any damages, losses, accidents, injuries, delays, or inconveniences that may arise during the trip. The Client acknowledges that the Agency is not liable for any changes or disruptions caused by circumstances beyond its control, such as natural disasters, political unrest, or pandemic-related restrictions.
8. Confidentiality:
Any information disclosed by the Client to the Agency will be treated as confidential and will not be disclosed to third parties without the Client's express consent, except as required by law.
9. Governing Law and Jurisdiction:
This Agreement shall be governed by and construed in accordance with the laws of Massachusetts. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Massachusetts.